After more than 30 years in marketing, I recently became a StoryBrand Certified Guide.
People keep asking why. Don't you already know this stuff?
Here's the answer. Early on, I believed a great idea would sell itself. Like so many organizations doing important work, I assumed people would naturally understand why the work mattered.
They didn’t.
Not because people don't care. Because they're busy.
I learned the one lesson keeps proving itself, no matter how long you've been doing this:
The best idea in the room often loses to the clearest one.
I was reminded of that recently while working with a healthcare technology company. They help finance leaders recover millions of dollars tied up in unpaid insurance claims. The solution was genuinely valuable.
The challenge wasn't the product. It was explaining it.
So we simplified: "You know that feeling when you find a twenty-dollar bill in your coat pocket? That's what we do. We help healthcare finance leaders find money that's already theirs."
And people leaned in. Nothing about the company changed. The message simply became easier to understand.
That's why I invested in becoming StoryBrand certified.
Not to change how we think about marketing, but to sharpen one of the most important parts of it: helping purpose become a story people immediately understand.
Clear beats clever. Clarity beats noise. And a message people understand beats a budget people waste.
Thirty years in, I'm still learning.
Because the organizations we serve deserve that. And because helping purpose-driven brands communicate with greater clarity is work worth getting better at.
If your marketing feels good but it's just not landing, that's the first place I'd look.